research + white papers

In an era of rapid technological advancement, shifting employee expectations, and evolving business models, workplace transformation has become a constant. Whether it's a new office fitout, the adoption of hybrid work, or a shift to agile practices, change is no longer a one-off event, it's a continuous process. Yet, despite the best intentions and significant investments, many change initiatives fail. According to McKinsey & Company, 70% of change programs do not achieve the

As organisations around the world recalibrate their workplace strategies, return-to-office (RTO) mandates have become a defining feature of the new normal. While these policies are often framed as necessary for collaboration, productivity, or culture, emerging data suggests they may carry unintended consequences—particularly for gender pay equity . Recent trends in the United States offer a cautionary tale. Meanwhile, Australia appears to be on a different trajectory - at

Encouraging employees to return to the office on a consistent basis remains one of the most complex and widely debated challenges in...

Staff engagement is a topic getting bounced around a lot at the moment. So much of what we do at Puzzle is all about a people-centred...

The 2025 Gallup State of the Global Workplace report provides a comprehensive overview of employee engagement and leadership...

As cliched as it sounds, change is constant, and the world of workplace is no exception. We are seeing rapid evolution shaped by...

The landscape of Australian workplaces has fundamentally shifted, with hybrid work transitioning from a pandemic necessity to a core...

ceo introduction It’s the question we ask constantly. Of ourselves. Of our clients, our colleagues. There’s lots of research, our own...

Research suggests that the pandemic was a significant source of stress impacting young people’s access to the workplace and career...

Welcome to the new normal! The realm of professional life has taken a gigantic leap from the office cubicle to the comfort of our homes....

Mandates to be in the office may be counterproductive. In Shakespeare’s play, Hamlet, contemplates which of two possible options, life or...

When disruptive changes exceed an organisation’s capacity to adopt them, employees begin to exhibit signs of change fatigue in both...

Inclusion occurs when a diversity of people are respected, connected, progressing and contributing to organisational success.