a fresh approach
to change
The big end of town knows the importance of change management in delivering successful workspace projects + they have sizeable budgets + large teams to ensure it is done well.
SME’s, on the other hand, often aren’t able to realise the benefits of change management as the implementation cost is traditionally too high, creating a barrier to access.
Change Lite has been developed by Puzzle Partners, Australia's leading workplace specialists, to enable SME's to deploy effective change management at an accessible price.
what is
change
management?
Change management isn’t just about processes - it’s about people.
Humans have an innate resistance to change. Research by Prosci found that 94% of employees experience stress during organisational change, and 75% report a decrease in productivity.
When people feel supported + informed, they’re more likely to embrace change.
It’s the structured approach an organisation uses to manage people + processes during significant shifts. Change management ensures that everyone is on board, informed + equipped for the journey.
Think of it as the bridge between where you are now + where you want to be.
and why do it?
meet project milestones
Project delays are greatly affected by the quality of change management employed. A project with excellent change management is five times more likely to stay on or ahead of schedule than a project with poor change management.
- Prosci global study 2023
higher project success rate
Projects with excellent change management are seven times more likely to meet their objectives than those with poor change management…88% vs 13%.
- Prosci global study 2023
adoption + usage
Change management directly impacts how quickly people adopt new systems, processes, or work practices. It affects utilisation rates (how many people embrace the change) + proficiency (how well they perform after the change).
financial returns
In tangible financial terms, projects with excellent change management stayed on or under budget 71% of the time, compared to only 50% with poor change management.
- Prosci global study 2023
morale + resilience
How an organisation manages change over time has a cumulative effect on morale, culture and future change readiness. Well implemented change results in high levels of engagement, strong morale, and a team with an agile mindset ready to adapt to future change.
the pillars of project success
3
01 place
you've got this nailed...
A great designer, a great project manager, a great builder. The tangible, physical aspects of the project demand attention + will invariably receive the most focus.
Have you got a planned + structured approach to communications over the project?
Do you have sufficient internal expertise in change management to really bring your people on the journey?
02 technology
you've got this nailed...
As a critical enabler, IT + AV are a core focus on most projects. Success or failure is visible to all + is a key component of the employee experience + productivity of the organisation.
03 people
maybe you've got this nailed?
As your most important (+ expensive) asset, your people are a major determinant of project success.
How are you engaging, informing + enthusing staff about the change?
Do your team feel they are a part of the change, or do they feel it is something that is ‘being done to them’?
Are you asking staff to change their work practices | habits?
How are you educating, informing + embedding those new behaviours?
the
value in
change
lite
build change resilience
Managing change well builds a more agile + resilient organisation that can roll out future change more readily + successfully. The opposite is also true!
scalable options
In addition to the 3 tier options, Puzzle can tailor a program to meet specific project requirements. Give us a shout to discuss options for your project
reduce project risk
Stay on program + on budget. Research by Prosci shows projects with good change management far outperform projects with poor change management
leverage our expertise
Draw expertise from leading experts in the industry with decades of experience across a diverse cross-section of organisations
cost effectiveness
Deliver a comprehensive change strategy + program with low investment compared to traditional consultancy models
the
change
lite
process
relove.org.au
boystothebush.org.au
blackdoginstitute.org.au
nswact.dressforsuccess.org
kidsxpress.org.au
For every Change Lite program delivered by Puzzle, we will be donating $250 to one of our partner charities.
change
for good
To chat to one of our change experts about how we can help you, email us or phone 1300 478 995
